Delivery & Payment

Payment

Game on Dogs accepts AUD payments via Paypal.

Delivery information and charges

Due to rising costs orders will be despatched twice a week on a Monday and Friday. All orders placed in the week to Sunday 5pm will be included in the Monday delivery run. Please contact sales@gameondogs.com.au  to organise an urgent delivery or if you would like a pick up at an upcoming trial. Once despatched, regular Austrlia post delivery times apply. Orders paid via direct deposit may take longer to process due to the lag in bank confirmation of payment. Game on Dogs do not accept cheque payments.
Orders will generally be shipped to you by Australia Post. 
Unless otherwise specified, delivery charges for Australia are generally:

·         under 500g – Flat rate of $9.00 for postage and handling. Awkward or items larger than A4 size but under 500g may be charged a surcharge of $2 to $5/- per item plus the flat rate.

·         over .500g – Flat rate of $12.00 for postage and handling. A surcharge of $2 to $5/- per item may apply for awkward or large items plus the flat rate.

. over 1.0kgs – Flat rate of $13.00 for postage and handling. A surcharge of $2 to $5/- per item may apply for awkward or large items plus the flat rate.

over 1.5kgs – Flat rate of $15.00 for postage and handling. A surcharge of $2 to $5/- per item may apply for awkward or large items plus the flat rate.

·         over 2.0kgs but under 3.0kgs – Flat rate of $20.00. A surcharge of $2 to $5/- per item for awkward or large items may apply plus the flat rate.

       ·         Over 3.0kgs but under 4kgs – Flat rate of $25.00.

A surcharge of $2 to $5/- per item for awkward or large items may apply plus the flat rate.

For bulk orders to metropolitan areas please contact us before ordering for a lower quote or for free delivery at a trial.

Title and risk of loss to all products will pass to you on delivery to Australia Post. 

Tip: If you like an estimate of shipping cost for the items you have selected before you purchase and do not want the hassle of going through the checkout process of entering your details – just place your cursor & click on the number of items in your shopping cart (top right hand corner) – you will then be given the option to select an estimate for shipping.

If you like to organise a pick up at a local Sydney agility trial please contact me after placing your order. The shipping cost will be refunded to you if we are able to meet you at a trial. 

Products Damaged in Transit

All orders are delivered by either Fastway satchels or Australia Post. Australia Post Regular post or Express satchels are NOT insurable.  It is however, a much quicker service in general.  Damage, loss or theft incurred as a result of using this delivery option is at the purchasers risk.
If you REQUIRE a fully insured postal service such as Australia Post Registered that must be signed for please request this at the time of ordering.  Australia Post Registered automatically includes $100 insurance.  Additional fees are payable for full insurance and person-to-person delivery options.

New Zealand

Game on Dogs welcomes orders from New Zealand. Delivery charges ranges from $18/- to $45/- Please contact us prior to purchase for a delivery quote.

International

Game on Dogs do not accept orders from other countries.

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